Last updated: January 3, 2026

1. Introduction

The Viral Edge (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Email address

Phone number

Business information

Any information submitted through forms, surveys, chatbots, or messaging tools

We may also automatically collect certain information such as:

IP address

Browser type

Device information

Pages visited and time spent on our website

3. How We Use Your Information

We use the information we collect to:

Provide and improve our services

Respond to inquiries and customer support requests

Book appointments and manage leads

Send transactional or promotional messages (SMS, email, or automated messaging)

Improve website performance and user experience

Comply with legal obligations

4. AI, Automation & Messaging

The Viral Edge may use AI-powered tools and automation (including SMS, chatbots, and missed-call text-back features) to:

Respond instantly to inquiries

Schedule appointments

Answer common questions

Follow up with leads and customers

All automated communications are designed to support customer service and business operations. You may opt out of SMS or marketing messages at any time by replying STOP.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us with:

Website hosting

CRM and automation platforms

Messaging and email delivery

Analytics and performance tracking

These providers are only given access to information necessary to perform their services and are required to protect your data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

Analyze website traffic

Improve functionality

Understand user behavior

You can control cookie preferences through your browser settings.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we have about you

Request corrections or deletions

Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

The Viral Edge
Email: [[email protected]]
Phone: [7025757735]